Dependable IT for northeastern Connecticut businesses
Help desk, cybersecurity, backups and networking for one flat monthly rate, with every ticket watched around the clock. Need a single fix instead? We do that too.
Government and prime contractorsRequest received
One bad day costs more than years of protection
Attackers now use AI to write convincing phishing emails and fake invoices in seconds. Small businesses without IT support are the easiest targets, and the numbers keep climbing.
Reported U.S. cybercrime losses in 2025, up 26% in a single year.
FBI Internet Crime Report 2025Lost to business email compromise: fake invoices and payment requests that look real.
FBI Internet Crime Report 2025Lost to AI-assisted scams in 2025, the first year the FBI tracked them. Over 22,000 complaints mentioned AI.
FBI Internet Crime Report 2025of small and midsize business breaches involved ransomware, compared with 39% at large companies.
Verizon Data Breach Investigations Report 2025The average cost of a data breach in the U.S., a record high.
IBM Cost of a Data Breach Report 2025Extra breach cost when employees use unapproved AI tools at work, known as "shadow AI."
IBM Cost of a Data Breach Report 2025Protection costs a fraction of one attack
Sources: FBI 2025 Internet Crime Report (McDonald Hopkins summary) · FBI AI-assisted fraud figures (iTnews) · Verizon 2025 DBIR (Infosecurity Magazine) · IBM Cost of a Data Breach 2025 (TechRepublic)
Free 2-minute cyber risk check
Answer 10 quick questions about your business. You'll get an instant risk score and the top fixes, in plain English. Nothing is sent anywhere unless you ask us to follow up.
Your top fixes
Want a real look? We'll do a free 15-minute check of your actual setup (email security, breached passwords, backups) and send you a one-page report. No obligation.
Book my free 15-minute checkThis quick check is a general guide, not a full security assessment.
Everything your office runs on, covered
One provider for the computers, network, email and security your business depends on.
Help desk
Unlimited remote support for logins, printers, software errors and anything that stops working.
Cybersecurity
Antivirus and threat detection, firewall management, phishing filtering and automatic patching.
Backup and recovery
Automatic cloud backups with tested restores, so a dead drive or ransomware doesn't take your files.
Network and Wi-Fi
Routers, switches and Wi-Fi set up properly, with secure guest access and VPN for remote staff.
Microsoft 365 and email
Setup, migration and user management for Microsoft 365 and Google Workspace on your own domain.
POS and phones
Point-of-sale terminals, card readers and business phone systems kept online during business hours.
Why a monthly plan beats paying per visit
Most local IT shops bill by the hour and only show up after something breaks.
| Ironclad IT plan | Typical pay-per-visit shop | |
|---|---|---|
| Cost | One flat monthly rate per user | Hourly, and unpredictable |
| Support hours | Tickets monitored 24/7 | Weekday business hours |
| Urgent problems | Priority alert, handled first | Wait for an opening |
| Approach | Prevents problems with monitoring and patching | Fixes problems after they happen |
| If you get hacked | Covered by your plan, no emergency fee | Emergency rates, often paid up front |
| Tracking | Client portal with every ticket and its status | Phone calls and voicemail |
Monthly plans, priced per user
A user is one person on your team who uses a computer. All of their devices are included. Month-to-month, cancel anytime, and we'll match any competitor's price.
Sentry
Small shops and solo offices
3-user minimum ($225/month)
- 24/7 remote help desk
- Device monitoring and alerts
- Automatic Windows and software updates
- Managed antivirus
- Microsoft 365 and email support
- Backup and recovery
- On-site visits
Guardian
Most chosenOffices with 5 to 15 people
Best value for most businesses
- Everything in Sentry
- Cloud backup and recovery
- Network, Wi-Fi and firewall management
- Phishing and spam filtering
- POS and phone system support
- 1 on-site visit per month
- Urgent tickets handled first
Fortress
Medical, legal and financial offices
Built for regulated businesses
- Everything in Guardian
- Advanced threat detection (EDR)
- Staff security awareness training
- PCI and HIPAA compliance support
- Quarterly IT planning reviews
- 2 on-site visits per month
- Top of the queue for urgent tickets
Price-match guarantee
Found a lower monthly price from another IT provider for the same coverage? Show us their written quote and we'll match it, with the same veteran-owned service and 24/7 ticket monitoring.
Quote must be from an established IT company, dated within the last 30 days, and cover the same services and number of users. Applies to monthly plans.Estimate your monthly cost
Drag to set how many people on your team use a computer.
| Sentry | $375 |
| Guardian | $550 |
| Fortress | $750 |
Per month. Most managed IT providers charge $150 to $200 per user.
Setup, security hardening and documentation. Waived with a 12-month agreement.
Office moves, new cabling, large installs. Always quoted before work starts.
Computers, network equipment and parts, sourced and installed for you.
Billed at Microsoft's rate. Setup and management are included.
No hidden fees, no long-term contracts, and we match competitors' prices. Veteran-owned businesses and first responders get 10% off any plan.
Just need one thing fixed?
No plan or contract required. Flat prices for one-time help, quoted before we start.
Remote fix
Up to one hour of remote support for software, email, printer and account problems.
On-site visit
First hour on site, including travel within 20 miles of Killingly.
Additional time
Billed in 15-minute steps after the first hour. Evenings and weekends add $50 per visit.
Hacked? Emergency cyber response
Ransomware, a hacked email account, a fake wire request or a data breach. For businesses that aren't on a monthly plan, emergency response is $750, paid up front, and covers the first 2 hours. After that it's $175 per hour, and we'll tell you before going past it.
Monthly plan clients pay no emergency fee: incident response is part of your plan. Join a plan within 30 days of an emergency and $299 of the fee counts toward onboarding.
| Job | Price |
|---|---|
| Virus and malware removal (one computer) | $129 |
| New computer setup and file transfer | $149 |
| Wi-Fi network setup or repair | $149 |
| Business email setup, per mailbox | $79 |
| Printer or scanner setup | $79 |
| Data recovery from a failing drive | from $199 |
Calling us more than twice a month?
A monthly plan usually costs less, and it stops most problems before they start.
- Plan members never pay these one-time prices
- Your first one-time fix counts toward onboarding if you join within 30 days
Home tech help, done right
The same veteran-owned care we give businesses, for your house. Flat prices, quoted before we start, and we clean up after ourselves. Equipment is extra, at cost, or we'll set up what you already bought.
Security camera system
Install and set up up to 4 cameras, with the app on your phone so you can watch from anywhere. Extra cameras $49 each.
Book thisWi-Fi dead zone fix
Find out why the Wi-Fi drops, then fix it. Mesh Wi-Fi installs and router setup included.
Book thisLaptop and PC repair
Screens, keyboards, batteries, charging ports and slow hard drives. Diagnosis is $49, waived if we do the repair.
Book thisSlow computer tune-up and virus removal
Clean out viruses, junk and pop-ups so your computer runs like it should again.
Book thisNew computer setup and data transfer
Set up your new computer and move your photos, files, email and passwords from the old one.
Book thisSmart home and doorbell setup
Ring, Nest, smart locks, thermostats and lights, connected and working from your phone.
Book thisFamily online safety
Parental controls, safe search and screen-time limits on the kids' devices and your home Wi-Fi.
Book thisPrinters, TVs and streaming
Wireless printers, smart TVs, streaming boxes and sound bars, set up and connected.
Book this10% off for veterans, first responders and seniors (65+). Serving Killingly, Putnam, Plainfield, Brooklyn, Danielson, Thompson and nearby towns. Travel within 20 miles is included.
How getting started works
From first call to fully covered in about a week.
Free consultation
We review your computers, network and backups, then send you a written report.
Choose your plan
Pick the plan that fits, or a one-time fix. Month-to-month, no contract.
Onboarding
We install monitoring, lock down security, and document every login and device.
Ongoing coverage
Submit tickets through your client portal any time. We handle the rest.
About the owner
A real person, right here in the Quiet Corner.
Hi, I'm Tanner. I've been the "computer guy" for my friends and family for as long as I can remember, and IT has always been my passion. It's the work I'd choose even if nobody paid me for it.
I joined the U.S. Army to serve our country, working as a Patriot missile system operator and maintainer. The Army taught me to check a system before it fails, write everything down, and not walk away until the job is done right.
Since then I've worked in IT for a large regional distribution center and a 24/7 resort, where a down computer costs real money every minute. Now I'm bringing that same standard home. I started Ironclad IT to help the businesses and families in our own community.
What's different about working with us
- You know who's responsible. I personally oversee every account. You won't be a ticket number at a company three states away.
- Local, not a dispatch center. I live here. When you need someone on site, it's a short drive from Killingly, not a technician flown in from somewhere else.
- Plain English, price first. You'll always know what's wrong and what it costs before any work starts.
- No contract holding you hostage. Month-to-month, so we earn your business every month.
- Your data treated like it matters. Security+ certified, 2-step login on every staff account, and U.S.-only handling when you need it.
“Most businesses don't think about cybersecurity until the day it fails them. My job is to make sure that day never comes.”
Tanner Stall, Owner
Government agencies and prime contractors
Ironclad IT is a service-disabled veteran-owned business pursuing SBA VetCert certification as a Service-Disabled Veteran-Owned Small Business (SDVOSB). Once certified, work with us can count toward federal veteran and small-business contracting goals.
We support IT for small offices, field sites and subcontractors, with U.S.-based staff available for sensitive work. Contact us about government or subcontracting work.
Who we work with
Serving Killingly, Putnam, Plainfield, Danielson, Brooklyn, Thompson, Woodstock and nearby towns.
Common questions
What happens at the free consultation?
We spend about 30 minutes looking at your computers, network, backups and security, on site or by phone. You get a one-page written report of what's at risk and an honest quote. There's no cost and no obligation.
Do I need a monthly plan to get help?
No. One-time fixes start at $89 for remote help and $149 for an on-site visit. If you find yourself calling more than twice a month, a plan is usually cheaper.
How do clients submit support tickets?
Every plan member gets a secure login to the client portal, where they submit tickets and track their status. Urgent tickets trigger an immediate priority alert and are handled first.
How is "per user" counted?
One user is one person on your team who uses a computer. All of their devices are included. Printers and network equipment are covered at no extra charge.
Do you really match other companies' prices?
Yes. Send us a written quote from another established IT provider, dated within the last 30 days, for the same services and number of users, and we'll match the monthly price. Mention it in your consultation request.
What if we get hacked and we're not a client?
We'll still help. Emergency cyber response for businesses without a plan is $750, paid before work starts, and covers the first 2 hours; after that it's $175 per hour. Monthly plan clients never pay an emergency fee. Prevention costs far less than recovery, which is why most businesses choose a plan.
Are there contracts?
No. Plans are month-to-month. A 12-month agreement is optional and waives the onboarding fee.
What isn't covered by a plan?
Hardware (cost plus 10–15%), Microsoft 365 licenses (at cost), and projects like office moves or new cabling ($95 per hour, always quoted before work starts).
Can you take over from our current IT provider?
Yes. We handle the handoff, collect passwords and documentation, and make sure nothing is missed.
Find out where your IT stands, for free
A 30-minute consultation and a written report. No obligation.